GDPR.

2. Data We Collect

2.1. Personal Data

We may collect the following types of personal data:

• Contact Information: Name, address, email address, phone number.
• Business Information: Company name, job title, business address, and contact details.
• Financial Information: Bank account details, payment information.
• Website Usage Information: IP addresses, browser type, and other technical data collected through cookies and similar technologies.

2.2. Special Categories of Data

We do not typically collect special categories of personal data (such as health information, racial or ethnic origin) unless required by law or in specific circumstances where it is necessary for the services we provide.

3. How We Use Your Data

We use your personal data for the following purposes:

• To Provide Services: To manage and fulfil contracts for our demolition services, including communication and billing.
• Customer Support: To respond to inquiries, requests, and feedback.
• Marketing Communications: To send you updates, promotions, and other marketing material (only if you have provided explicit consent).
• Legal Compliance: To comply with legal obligations, including financial record-keeping and regulatory requirements.

4. Legal Basis for Processing

Under GDPR, we must have a legal basis to process your personal data. We rely on the following bases:

• Contractual Necessity: Processing your data is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, provided these are not overridden by your rights.
• Consent: Where you have provided explicit consent, particularly for receiving marketing communications.
• Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.

5. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party companies that provide services on our behalf, such as IT support, payment processing, and marketing services.
• Legal and Regulatory Authorities: Where required by law or in response to legal proceedings.
• Business Partners: In connection with joint services or projects, provided it is in line with your expectations.

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to legal requirements.
• Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You can request that we transfer your data to another organization in a structured, commonly used format.
• Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the contact details provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or destruction. This includes secure data storage, encryption, and access controls.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience and collect data about your usage patterns. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy

10. International Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data in compliance with GDPR, such as using standard contractual clauses or relying on Privacy Shield certification.

11. Changes to This Statement

We may update this GDPR Compliance Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated statement on our Website.

12. Contact Us

If you have any questions about this GDPR Compliance Statement or how we handle your personal data, please contact us at:

Total Controlled Demolition Services Limited
Email: office@total-demolitionservices.co.uk
Phone: +44 161 503 4560
Address: Riverside House, Park Road, Stalybridge, Cheshire, SK15 1TA

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority.

By using our Website and services, you acknowledge that you have read, understood, and agree to this GDPR Compliance Statement.